Shipping Policy
- Processing Time: Orders are processed within 2-3 business days after payment is confirmed. You will receive a notification once your order has shipped.
- Shipping Methods: We offer standard and expedited shipping options across India. Shipping costs will be calculated at checkout based on your location and chosen shipping method.
- Delivery Time: Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-3 business days. Delivery times are estimates and may vary based on your location.
Returns Policy
- Eligibility: Products must be returned within 15 days of receipt in their original condition and packaging. We do not accept returns for opened or used products unless they are defective.
- Return Process: To initiate a return, please contact our customer service team at returns@imemyself.com. We will provide you with instructions on how to return the product.
- Refunds: Once we receive your return, we will inspect it and notify you of the status. If approved, a refund will be issued to your original payment method within 7-10 business days. Shipping fees are non-refundable.
Exchanges
We do not offer direct exchanges. If you would like a different product, please return the original item and place a new order.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or refund.
Contact Us
For any questions or concerns regarding our Shipping and Returns policy, please reach out to us at support@imemyself.com.